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FAQs

Baking Instructions - Pizzas, Bread and Dessert!

DESSERT & BREAD BAKING INSTRUCTIONS

VIEW DESSERT & BREAD BAKING INSTRUCTIONS

PIZZA BAKING INSTRUCTIONS

VIEW PIZZA BAKING INSTRUCTIONS

Can a Papa Murphy’s pizza be grilled?

Yes! Grilling a Papa Murphy's pizza is one of the best ways to enjoy its great taste. It takes 20–30 minutes on a charcoal, gas or wood pellet grill. 

VIEW GRILLING INSTRUCTIONS

Can I freeze my pizza to bake at a later time?

 We don’t officially recommend freezing our pizzas. If you choose to freeze, however, please be sure the store double wraps your pizza and freeze it as soon as possible. When you’re ready to use the pizza, place it in a refrigerator to thaw for a full 24 hours. Then place it on the counter for another 60 minutes before baking.  

How can I create my own Papa Murphy's account for easy ordering and offers?

It's easy! Visit www.papamurphys.com - click ORDER and select CREATE AN ACCOUNT - here you can opt into texts, emails and our MySLICE Rewards program. To sign up for emails and texts only - Click GET DEALS at www.papamurphys.com or text PIZZA to 90421.

How do I unsubscribe from Emails or Texts?

For email, just click Unsubscribe in the footer of your email.

For text, text ‘STOP’ to 90421 to opt-out. You will receive one final text confirming your opt-out request. Text HELP to 90421 for help. Message & Data rates may apply. 

What forms of payment can be used at Papa Murphy’s?

 All stores accept cash, gift cards, MasterCard, and Visa, with nearly every store also accepting SNAP benefits (EBT). Other forms of payment, such as American Express, may be accepted at some stores.

Our online ordering website accepts gift cards, MasterCard, Visa, Discover and American Express (at participating locations). Due to regulations surrounding EBT acceptance, EBT cannot be used to pay online.

Gift Cards

Where can plastic gift cards be used? 

-In store and online

Where can I purchase gift cards?

-In store and online. For online purchases visit https://papamurphys.wgiftcard.com/responsive_mode/plastic/papamurphys

How do I check my gift card balance?

-You can check your balance online https://www.papamurphys.com/GiftCards or call 1-888-321-5352 

How to a reach gift card support?

-You can email papamurphys@wgiftcard.com or call 855-296-6775

Do Papa Murphy's gift cards expire? 

-No, they do not expire!

What denominations are available?

-In store you can determine the amount starting with a minimum amount of $5 dollars. If you'd like to order online there are set denominations to choose from or you can set your own, ranging from $5-$100 using the "other" field. Maximum cart value is $500 per order.

I have a promo code - how does it work for my online order?

At the checkout page - the code needs to be entered in the Coupon Box - hit APPLY COUPON CODE. Your total will automatically adjust before payment is ever required.  

On the app on the Basket Page - click Redeem under Coupon - a pop up box will prompt you for your code to enter and then click OK - Your total will automatically adjust.  

Why isn't my code working as expected?

Is anything in your basket on sale? Is it our Tuesday sale day in your area? These are the two big reasons why these might not work as expected.  

Where can I find nutritional information?

You can find nutrition facts here https://www.papamurphys.com/nutrition 

Do you deliver?

Good News! Many locations now offer delivery through third party providers - just check with your favorite delivery service to see if you can get a fresh and delicious custom pizza delivered right to your preheated oven. Learn more about our delivery partners here. 

Does Papa Murphy’s offer fundraising programs for my organization?

Our franchisees love to be involved in the communities that they serve and many are deeply involved with local sponsorships, donations and successful fundraising ideas for your school or organization. Please visit your local Papa Murphy's and ask to speak to the owner or manager in charge for opportunities in your area.

Where can I find information about the MySLICE Rewards program?

You can find information and FAQs about MySLICE Rewards here https://www.papamurphys.com/p/general/MySLICE-Rewards