Help Desk Technician | Careers | Papa Murphy’s
Corporate Careers

Help Desk Technician

Location: Vancouver, WA

Department: Technology

Reports To: Manager, Technical Services

Job Status: Non-Exempt

Job Grade Level: No

Supervisory Responsibility: None

Date Posted: March 12, 2014

Summary Description

To support and maintain in-house computer systems, desktops, and mobile devices. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal workstation performance. Troubleshooting problem areas in a timely and accurate fashion, and providing end user training and assistance where required.

Duties and Responsibilities

Required Qualifications

Education: Associate’s Degree from an accredited college or university preferred

Experience: 3 - 5 years of related experience

Degrees, Licensure, and/or Certification: A+, Network+, MCP certification preferred

Knowledge, Skills, and Abilities:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. To apply for this position, please email us as jobs@papamurphys.com.